At SCAN, our goal is to ensure that all of our clients and patients leave our facility satisfied. We would love to hear about your recent visit with us – your feedback is greatly appreciated and helps SCAN grow each day!

Review us at any of the following:


Specialists in Companion Animal Neurology by Pat S.

I would like to take this opportunity to thank Dr. Carnes, and all of her co-workers at SCAN. Our 12 year old terrier mix, Rex, suddenly was incapacitated and unable to walk. Not knowing what was wrong, we rushed him to Soutwest Florida Veterinary Specialists, who referred us to SCAN. We were seen promptly and at that time met Dr. Carnes. She got on the floor with Rex, and she and her assistant, Lacy, did a thorough exam, and gave us the probable diagnoses of a ruptured disc in his neck. Dr. Carnes then went through a treatment plan which would be under taken that very day, to get poor Rex out of pain. From just that short visit, we had complete confidence in her professional knowledge and ability. We were very emotional when we left Rex. Dr. Carnes, and her co-workers did everything they said they would by calling us and keeping us informed at each step of the way, including a text and picture of him in ICU. And happily, Rex had a great outcome. We cannot thank Dr. Carnes enough! We highly recommend SCAN for their tender loving care of a beloved pet, but, also for their care of us!
Most Sincerely, Rex, Pat, and Karen

Response from the owner:

Dear Pat,

It warms our hearts here at SCAN-Naples to know that your experience was such a positive one when your sweet Rex was injured. It is so hard to see your furry family member have difficulty walking and experiencing pain; we are always eager to diagnose and treat these patients so that they can rapidly get back to their happy lives. As you saw first-hand, Dr. Carnes and our entire team are truly the best in the field. You made the best possible decision in trusting your Rex to us. We don’t take that decision lightly! We are so happy to hear that he is doing well and we thank you for sharing your 5-Star Google Review!


Specialists in Companion Animal Neurology by Lisa S.

I can’t thank enough the Scan team – my pup Brooke needed emergency surgery, and although far from home, I was lucky to be referred here. Cesar did the initial interview until Dr. Carnes arrived – so kind and made you feel at ease instantly. Dr. Carnes sat on the floor with Brooke, observing, answered all of my inane, overly protective questions, and clearly outlined the next steps. During Brooke’s stay, Kristine emailed me photos and a little update every night. Also special thanks to Li, Lacey and Margaret. Li greets you with kindness and always willing to help. Her steady hand at the front desk is so important. Lacey and Margaret took great care of Brooke during her stay and were so sweet. Dr. Carnes combines the best qualities of a professional and a compassionate human being. She is confident and knowledgeable, and an excellent diagnostician and surgeon. Brooke had a reaction to medication – a small stumble – Dr. Carnes figured it out immediately, fixed the problem, promised that everything would be ok and it was. Brooke’s recovery has been fast and pretty amazing, exactly as Dr. Carnes predicted. She is up to her Dennis the Menace” tricks and is as feisty a doxie as ever. If you ever need a specialist, then this is the place and this is the team you want in your corner. Thank you all again.


Specialists in Companion Animal Neurology by Sylvia B.

Although no one ever wants to hear that their baby has to go to see a specialist, this is the place you want to go to IF you find yourself in that situation. I had to leave my pup here for a couple of days, which was not easy, but with the constant updates via email, pictures & text messages from Dr Carnes and her staff.. the whole process was much less stressful than I had anticipated. Thank you so much for all that you do ❤

Response from the owner:

Sylvia,
Such a pleasure to hear from you, and to receive your 5-Star Google Review. It’s great to hear that Dr. Carnes, and our compassionate staff, were able to ease your fears during this difficult time. We take pride in making sure each and every patient (and parent) experience is the best that it can be. Thank you for sharing and for your review of SCAN-Naples.


Specialists in Companion Animal Neurology by Doug P.

I’m searching for the proper word or words to describe the medical treatment received at SCAN by our six-year old long-haired dachshund Sasha and conclude that ‘perfect’ aptly fits on all fronts. A perfect outcome is what counted most but the experience, professionalism, decision making, patience, facility, amazing-amazing staff and the comfort, patience and careful explanations along the way were, well, perfect as well.

Sasha had a ruptured disk with material from the disk affecting the spinal cord and causing great pain to my little girl. The wonderful Doctor Carnes and Dr. Archambault …. truly hands of God …. walked me through the analysis, explained the MRI images and what would happen during the surgery. The night she spent pre-surgery and the night post-surgery included reassuring texts and photos; an early morning emergency, a false alarm by a frightened and fidgety dad, was timely answered and settled; her recovery over the ensuing days was exactly predicated.

Response from the owner:

Mr. Picker,

On behalf of Dr. Carnes, Dr. Archambault and our entire staff, we thank you for your Google Review of SCAN-Naples. It’s our mission to deliver expert, compassionate, life-saving care to each and every patient when they need us most. To know that we exceeded your expectations during this difficult time is so very rewarding. As you already know, Sasha is truly special to us and we are happy to hear how well she is doing. We look forward to hearing about her continued success. Again, we thank you for trusting us with your Sasha and for your review of SCAN-Naples.


Specialists in Companion Animal Neurology by Terri C.

They took such great care of my Bella. She had herniated disc and the staff and Dr. took amazing care of her. Her surgery went well and she is recovery amazingly well. The place is clean and staff are friendly.

Response from the owner:

Terri,

Thanks for taking the time to share your experience on Google. We are pleased to hear how well your Bella is doing and that you were impressed by Dr. Archambault and our caring staff. We take great pride in knowing we have exceeded your expectations. Thank you!


Specialists in Companion Animal Neurology by Angie V.

Amazing experience- wonderful place. Dr. Archambault and his team took such good care of my baby. I was so afraid for Jake being in the pain he was in and having to face surgery, but they kept me informed through the whole process and sent me pictures and updates while he was in recovery. I could not have asked for more. He is recovering well and getting back to normal. Thank you for all you did for my Jake!

Response from the owner:

Dear Angie,
Thank you for taking the time to review us on Google. Dr. Archambault, and the entire team here at SCAN-Naples, are thrilled to hear that your Jake is doing so well, and that your experience was such a positive one. Please know that we are always here for you and Jake.


Specialists in Companion Animal Neurology by Ashley J.

Dr. Carnes and her staff performed immediate back surgery on our french bulldog for shattered disk’s. From the start to the finish words can not say enough how passionate, knowledgeable and caring her and her team are. This place is the best in the business and uparalled to any other. To see her and her team operate at such a high level and with so much passion is one of a kind. WE THANK YOU SO MUCH!!!

Response from the owner:

Dear Ashley,
Thank you for your Google Review and for trusting us with the care of your dog Sterling. It is so rewarding to see how well he is doing and that your experience with SCAN was such a positive one. Again, we thank you!


Specialists in Companion Animal Neurology by Leo C.

Compassionate staff, meticulous care. Dr. Archambault was extremely thorough and explained everything very well. He gave me realistic advice and accommodated our late arrival. He spent the better part of an hour on the floor with my cat doing a neuro assessment. I would not hesitate to bring my pet there again, and will be following up with this clinic regularly. Their prices are very reasonable as well.

Response from the owner:

Dear Mr. Campero,

On behalf of Dr. Archambault and the entire staff at SCAN Naples, we thank you for your review. We’re here for you and Bella always and we’re happy to serve you and your feline friend. Thank you again from all of us here at SCAN Naples.


Specialists in Companion Animal Neurology by Lisa C.

Dr.Carnes has done surgery on my dog and also had to diagnose her with other complicated neurological issues. If you love your pet, this is the Doctor you want to see. Her and her staff are the best in the business. I drive from Ft.Myers just to take my animals there who need her services.

Response from the owner:

Dear Lisa, Thank you very much for your Google Review. We are happy to hear that we have exceeded your expectations. Knowing that we have been able to successfully diagnose and treat your best friend when you needed us most is incredibly rewarding. Our doctors, administration and staff thank you! Please don’t hesitate to let us know if you or your furry friend need anything in the future.


Specialists in Companion Animal Neurology by Zachary B.

From : The Bouchard Family I went into the SCAN office carrying my sweet Murdoch who couldn’t walk, use the bathroom… He was scared, in pain and shaking. So was his mama( a blubbering mess, actually)! Dr. Carnes examined him and looked at me and said, we can fix this. She was calm , she was reassuring and I looked into her eyes and I felt that he was going to be ok. The MRI showed a large disc herniation and surgery was done. My Murdoch is 4 weeks out and running and playing just like he used to. Thank you from the bottom of our hearts. The staff is superb also. Thank you for all you have done for our Murdoch


Specialists in Companion Animal Neurology by Jeaneen H.

Having come from the SCAN facility in Naples, Florida today after the checkup of my best friend of 9 years, Riley Dachshund, I wish to give my sincere thanks to Dr. Nicholas Archambault and his staff of wonderful caring people. The MRI discovered Riley had two Disc Herniations at C5-6 at his shoulders. He had lost all control of his front legs. After trying rest and medication for 2 weeks at the local vet, SCAN was recommended to me. After much anxiety, Dr Nick and his wonderful assistant Cesar Altamirano along with the other Technicians operated. I was able to bring Riley home 3 days later. With 15 days additional therapy at home, he is now walking with all four feet planted solidly on the floor and following me everywhere. They have recommended some additional strength therapy, such as swimming, and they believe he will be back to his old rambunctious self. The Doctors, and Technicians and Office Personnel are wonderful, kind caring people. I would recommend this facility for Animal Neurology to anyone who loves their Companion as I do my Riley. I am an 82 year old, handicapped widow. And with SCAN and Gods Grace hopefully with continue to enjoy my Best Friend. Thank you all.

Response from the owner:

Dear Ms. Hess,
Thank you so much for your wonderful review of SCAN-Naples! Riley is such a special boy and he has a huge fan club here at SCAN; it was so great to see his beautiful personality shine during his re-check! Reading your story and kind words literally brought “happy” tears to our eyes as it epitomizes everything that we strive for at SCAN. Most of all, returning our wonderful patients back to their adoring “parents” to live their happy little lives that they so deserve!

Best regards,
The SCAN-Naples Team


Specialists in Companion Animal Neurology by Eric B.

Dr. Carnes and her staff are life savers! Our beloved beagle Bella had ruptured a disk and was in immense pain. We were very hesitant to consider surgery but found it was the only option offering relief. Dr. Carnes assured us and even stayed late to perform the surgery. Our dog has made a miraculous recovery and my wife and I can’t say enough good things about this practice. If your beloved furry family member is in need you could not find better care.

Response from the owner:

Dear Mr. and Mrs. Bechtold,

Thank you so much for sharing your story of Bella’s visit with SCAN-Naples! Bella is such a sweet girl and we were so happy to have had the privilege of caring for her. At SCAN, our primary concern is our patients’ care and comfort; it is so rewarding to be able to almost immediately alleviate Bella’s pain through surgery. You both are such caring pet parents and were wonderful to work with – Bella is a lucky girl!!

Best regards,
The Team at SCAN-Naples


Specialists in Companion Animal Neurology by Rachel S.

We were referred to SCAN from our vet when our 6 year old French Bulldog, Perseus, was in extreme pain and unable to use some of his legs. Our entire experience was wonderful. Shout out to Li at the front desk, our technician, Lacey and Dr. Archambault for taking such great care of our boy. They did his exam, MRI and eventually the surgery he required to repair a herniated disc, all at our first visit. We were able to bring Perseus home 2 days later. We were called multiple times a day with updates on Perseus, and then again after we had been home for a couple of days. We are so grateful to the entire SCAN team for giving our little guy some relief.

Response from the owner:

Dear Mrs. Syngo,

We really appreciate you taking the time to share your experience at SCAN-Naples! It warms our hearts to be able to help patients like Perseus; our entire objective at SCAN is to treat our patients and ‘pet parents’ with compassion and state of the art veterinary care. Perseus is such a great little buddy – we can’t wait to see him back on his re-check!

Sincerely.
The Team at SCAN-Naples


Specialists in Companion Animal Neurology by Ann B.

Our 6yr old puggle, Rocky experienced severe back pain and was unable to use his back legs. After referral to SCAN and work up,
Including MRI, he was diagnosed with a herniated disc. Dr Carns and her team did emergency surgery on a Saturday night. Two days later Rocky was able to come home. Now he’s recovering well, he is almost walking normal, and returning to his normal daily routines. We are so blessed to have Dr Carns and her staff and very thankful that she was able to help our little buddy. SCAN is a wonderful facility and took fantastic care or our dog.


Specialists in Companion Animal Neurology by Barbara W.

We brought our 8 year old female bichon for a cat scan on Tuesday,
January 17, to rule out cancer. Every person that we interacted with and that our dog saw was very pleasant. We especially appreciated
Dr. Carnes tender care of our baby. We feel very lucky to have ruled
out any problems.
Thanks. Barbara

Response from the owner:

Barbara,

Thank you very much for the wonderful review! We truly enjoyed meeting you and your furry best friend on your recent visit to SCAN! It made us very happy that we were able to bring you good news so that now you may have peace of mind!

Best regards,
The Team at Specialists in Companion Animal Neurology


Specialists in Companion Animal Neurology by Jaclynn F.

Our Bedlington Terrier, Charlie, has been a patient of Dr. Carnes’ and her team since January 2016. At that time, after having his first seizure, he was diagnosed with a benign hemangioma in his brain. He was almost 13 years old! Dr. Carnes felt she could operate and successfully remove the tumor since he was otherwise in excellent health. Charlie sailed through the surgery and was up and walking around shortly after. We visited Dr. Carnes for Charlie’s 6 month check up today, and at almost 14 he sailed through the exam. He is a happy, healthy puppy and we are forever grateful to Dr. Carnes and her team. They are the best!!!!

Response from the owner:

We appreciate you taking the time to share your experience at Specialists in Companion Animal Neurology! Charlie is one of our very special patients, he is so full of character and loves life! At SCAN, we love what we do because we so often can make such a positive impact on our patient’s and pet parent’s lives. With our beloved companion animals, the focus must always be on restoring good quality of life; we are proud to see that we were able to do that for your beloved Charlie!

Best regards,
The Team at Specialists in Companion Animal Neurology


Specialists in Companion Animal Neurology by Craig S.

The staff of Specialists in Companion Animal Neurology (SCAN) and Dr. Nick Archambault, a Veterinary Neurologist and Neurosurgeon on staff, helped us say goodbye to our beloved standard poodle, Ben.

SCAN allowed an emergency same-day appointment the day before Thanksgiving. Dr. Archambault and staff were fantastic with Ben as he was very, very sick. I was struck at how they immediately went to his level laying on the floor trying to make Ben feel safe and comfortable. Only the lateness of the day and the Thanksgiving holiday delayed the MRI.

We took Ben back on Friday morning after Thanksgiving for his MRI. Dr. Archambault clearly struggled to find the right words as he told us that Ben had an inoperable malignant tumor invading his spinal cord. As a physician myself, he went on to show me the details of the MRI as I tried to internally grapple with the impending loss of my very dear companion. My children got to say goodbye to Ben in a comfortable and loving manner at SCAN.

Rebooking her flight to a day earlier, I picked up my wife later that same day and drove down to SCAN to say our final goodbyes. Ben had been spoiled by the staff with treats and chicken before we arrived. My wife and I held Ben as Dr. Archambault helped him comfortably slip away surrounded by the two that probably loved him the most, out of many. Dr. Archambault was so very kind and patient with us unable to hold back his own tears as we said goodbye to our dear Ben.

SCAN’s sensitivity, as well as Dr. Nick Archambault’s expertise and empathy will forever be remembered. I have never seen such professionalism and kindness in a veterinary practice and highly recommend SCAN and Dr. Archambault to those that need them.

Response from the owner:

Dear Dr. Sweet,

Thank you for your kind words and for sharing your story. Our deepest condolences are offered to you and your family on the loss of your best buddy, Ben. It warms my heart to know that Dr. Archambault and our staff were able to provide some comfort to your family and Ben to say your goodbyes. At SCAN, our mission is to treat our patients like they are our own pets – giving them treats and extra blankets to cuddle with – and we very often get attached to them. So when it is time to help our pet parents say goodbye, it tugs on our hearts too – even though we all know the greatest gift that we can give to our beloved pets is to help them pass away peacefully.

Best regards,
Specialists In Companion Animal Neurology


Specialists in Companion Animal Neurology by  Steven // Missy L.

“upon needing a neurologist for my Missy who was having seizures, I was introduced to Dr. Carnes & staff at S.C.A.N.
Being very confused & nervous of what was happening with my 11yr old puppy,
from the start of consultation & exam, I felt total confidence that I had found the proper facility to help in the best possible way to keep my girl alive for much longer, back to living normally for many more puppy loving days & years to come.
The compassion & comfort of the procedure needed was scary, but at the same time I felt confident this was the only way to save my baby.
Dr. Carnes & staff was so informative throughout, I had many tears of worry, they had many smiles of confidence.
They kept me posted along the way from when Missy was going under anesthesia to when she woke & her status. they even sent me a photo the next morning as I live over 50 miles away. I got update calls & I could call at any time & given updates.I brought my baby home after 48 hrs as I was told from the start.
3-4wks recovery & my Missy is back to ruling the roost as we say, she has me trained very well!
Forgot to tell ya;
My Missy had a, “Meningioma Tumor”, yes, Brain Surgery.

Many Hugs to Dr, Carnes & Staff,
Steve, Missy, & 3 other Puppies, My Mom, Brother & Step-Bro.”


Specialists in Companion Animal Neurology by  Jessica T.

“Dr. Archambault and Cesar treated my little Lola with the utmost care. Their compassion and expertise is unmatched. They diagnosed her with a very rare autoimmune disease (especially in cats her age) without the need of excessive tests and she is already responding favorably to the meds. Cannot thank them enough. Well worth the drive from Orlando.”


Specialists in Companion Animal Neurology by  Leslie W.

“Dr. Archambault and his assistant were so kind and gentle with Emme. He took extra time to fully explain what was going on with her and exactly how she should be treated with the medications prescribed. I thank all of you so very much.”


Specialists in Companion Animal Neurology by  Joann P.

“Dr. Archambault is Amazing . Very blessed to have him for our goldendoodle, Buddy. The entire staff is very friendly and very helpful!!”


Specialists in Companion Animal Neurology by  Mike H.

“Everybody is great. We trust everyone completely and very thankful for Dr. Archambault, Cesar, Mindy and all of the staff members. Thank you!!!”


Specialists in Companion Animal Neurology by  Maria D.

“First and foremost, we want to thank the entire staff for the exceptional care and treatment that Finnegan received, in particular Dr. Archambault and Caesar. Both of them were exemplary in their care for Finnegan and their communication with us. Dr. Archambault was very responsive to e-mails outside of the work day. We cannot thank [SCAN] and their entire staff for their professionalism, expertise, and treatment of Finnegan.”


Specialists in Companion Animal Neurology by  Evelyn M.

“The entire staff were helpful, from the Doctors to the Front Desk. The atmosphere was positive and made you feel welcome. My dog and I live in Homestead Florida and we would always come back to this location for any further treatment needed for my beloved Sam. Dr. Archambault is kind, gentle and loves what he does. He handled Sam is a very professional manner and when checking him, took time to gently talk to him and pet him. Love that place!”


Specialists in Companion Animal Neurology by  Wendy T.

“Dr. Archambault… went above and beyond….in addition to the care for our kitten they went out of their way to explain the problems and the solutions. The caring was very evident and much appreciated.”


Specialists in Companion Animal Neurology by  Michele and Rick H.

“We cannot thank you enough for your help, kindness and professionalism! We feel as you went out of your way to keep us informed and calm. Maggie is walking better and has progressed as explained to us at the office that she probably would. Please tell all the staff we grateful for their help! Maggie says a great big meow of thanks😺Thanks again…”


Specialists in Companion Animal Neurology by  Thomas K.

“As an MD myself, I really appreciate the thorough history and physical exam Dr Archambault performed as well as the discussion of treatment alternatives. More than was expected!”


Specialists in Companion Animal Neurology by  Sibyl M.

“I wanted to thank Dr Carnes and Cesar for taking great care of my Sasha. Thankfully she didn’t have to have surgery but I was confident if she did that she was in the best hands possible!”


Specialists in Companion Animal Neurology by  Marie R.

“My dog underwent a major surgery and I could not be happier with everyone who took part in Dolcettos care and recovery. Dr Archambault and Dr Carnes are both amazing. They are such caring, compassionate People. Not only them but all the nurses who took care of my boy are just great. I could tell they truly cared for him and he really created a bond with some of his nurses which was great to see. You guys are awesome. Thanks again.”


Specialists in Companion Animal Neurology by  Christina S. L.

“The facility is great. Dr. Carnes and her team are absolutely wonderful!! My family is very thankful for them and the care they are giving our girl Bugatti.”


Specialists in Companion Animal Neurology by  Kara M.

“Our loving family dog of 17 yrs stayed in the hospital for a week and was under constant monitoring, feedings and rehabilitation. In those seven days we received email updates with photos, phone calls from personal staff members, daily calls from the Dr. Carnes and no questions asked visits as often as needed. It was a challenging week and half. Thank you for the wonderful love and care for our beloved Zoebo.”


Specialists in Companion Animal Neurology by  Ana Paula R. C.

“Kudos to Dr. Nick Archambault! He was able to finally diagnose our Charlie boy. It ends up he doesn’t have seizures or neurologically disorders. He has EFS Episodic Falling Syndrome, an uncommon paroxysmal disorder found in Cavalier King Charles Spaniels triggered by exercise, stress or excitement. He will be just fine and no MRI needed. Dr. Nick made my day! I’m sooo happy!”


Specialists in Companion Animal Neurology by  Maria D.

“Thank you to Dr. Archambault for taking such good care of Fin. Fin was in for an operation on his back. The operation lasted longer than expected because there was more issues than previously thought. Dr. Archambault took his time and Fin is now home resting. Can’t thank you enough. Ed and maria”


Specialists in Companion Animal Neurology by  Sara B.

“Wonderful, compassionate, caring, skillful, dedicated, amazing group of professionals! Not one single person was a disappointment. Every healthcare facility in Naples should follow their lead. Thanks for the wonderful care you have provided for my dear sweet puppy. ❤️”


Specialists in Companion Animal Neurology by  Jillian N.

“This place is wonderful! Our Bengal cat began walking with a limp and our primary vet could not find the problem. The doctor and neurologist that worked with us were so kind and helpful. We now know what the problem is/was with our cat and have a treatment plan. This place is a true blessing.”


Specialists in Companion Animal Neurology by  Driver24 at Gmail

“All the staff here are just really great people great at what they do and how they do it. They truly understand their mission, their purpose, and the part they play in your beloved pet’s care. Professional and compassionate all the way. To all the staff, thank you for caring and thank you for being there.”


Specialists in Companion Animal Neurology by  Shelley R.

“I can’t say enough about the wonderful care our dog, Tess received at Animal Specialty Hospital! We were going out of town for a family event and two days before we were leaving Tess woke up and could barely walk. We took her to our vet and she recommended taking Tess to Dr. Carnes. Dr. Carnes and Cesar were caring, compassionate professionals who took time to explain that Tess would need an MRI to determine if she was able to have surgery. Tess did have surgery for 2 herniated discs. Dr. Carnes called us prior to surgery and afterwards, not only did she explain what needed to be done but answered all of our questions in a way that was both caring and never rushed.

Each day that Tess was in the hospital we were called and given updates, again we never felt rushed and always felt that Tess was so well cared for! Tess just had her two week post op visit and was greeted like an old friend by Cesar and Dr. Carnes. Tess is doing fantastic and we couldn’t be happier or more thankful. I never would of thought I could have been comfortable leaving Tess under these circumstances but the amazing staff made it possible.”


Specialists in Companion Animal Neurology by  Adele H.

“Our precious Nutmeg is a Dachshund mix. After being diagnosed with back pain by her regular vet., she was prescribed a 10 day supply of pain medication. The day after she took the final pill, Nutmeg was barely walking. This led to a visit to the emergency vet., who told us that Nutmeg had multiple disc problems in her back which required immediate surgery. We were referred to the Animal Specialty Hospital of FL, Naples, FL. Nutmeg was taken care of promptly. Within the hour, Nutmeg was X-rayed, diagnosed and under anesthesia, ready for surgery by Dr. Carnes. My dog, who was unable to walk hours earlier, was restored to perfect health. The staff work with a purpose. I knew that Nutmeg was in the best hands to handle her health concerns. Dr. Carnes and staff displayed their compassion and dedication by regularly communicating with us regarding Nutmeg before her surgery, after her surgery and during the three days she was in their care. I cannot express how grateful I am that this hospital was available to us. They saved our Nutmeg.”


Specialists in Companion Animal Neurology by  Richard B.

“I would like to thank Dr. Carnes and her caring staff for providing the most excellent care that Max(14 yrs. old) has ever received. Since moving to Florida 2 years ago, poor Max has required a neck and a back surgery. After worrying each time that Max would never walk again, we quickly realized that because of your excellent surgical skills, he was up and “ready to go” within 2 weeks. In fact, we had to control him or he would want to start running. It is such a relief to know that should Max have anymore problems, you and your wonderful staff will be there to save him again.”


Specialists in Companion Animal Neurology by  Lynn M.

“Our beloved long haired miniature dachshund, Rolex, was running around the house with his tail wagging one day and the next he could barely walk. We took him to our regular vet who ran some tests to no avail. It was recommended that we take our dog. We met with Dr. Carnes who did an exam and suggested we have an MRI done to diagnose his problem. We thought it might be a back injury, but it turned out to be much more complicated. He was suffering from spinal meningitis and an auto immune form of arthritis. We were very concerned about his future but Dr.Carnes assured us we would eventually have our dog back. We were skepitcal but we wanted to believe her. Between the efforts of Dr. Carnes, Dr. Ayoob and Dr. Havig and all the amazing staff, we can now say our dog is just about back to normal. We are so fortunate that this extremely talented group of doctors and staff decided to locate in Naples. They have taken amazing care of our dog and we will forever be grateful for their compassion, talent, knowledge and for giving us our Rolex back.”


Specialists in Companion Animal Neurology by  Jon R.

“We were visiting from out of state when one of our dogs became sick. We were not able to get a same day appointment for her at the local vet and chose to drive to Naples. The administrative staff was courteous on the phone and also in person when we arrived. The technician who took our dog back to weigh her was very sweet and loving to our dog. The waiting room was clean, as was the exam room. The technician and vet were both friendly, yet professional throughout the whole process. There was not much of a wait at all and the rate was comparable to what I would have paid at our local vet back home. I highly recommend them for any emergency and non-emergency needs”


Specialists in Companion Animal Neurology by  mmv29

“How do you thank someone for saving your dogs life? Dr Michelle Carnes and staff went beyond their abilities to save and cure my dog. Just a simple mutt that I adopted 4 years ago, not cute or adorable, but she had a charm that made me know she was right for my family. march 7th she came down with a severe head tilt. The vet sent us to Dr Carnes. it was was a brain tumor. Dr Carnes and staff operated and took extreme care. 3 weeks later she came home and has only improved every day. I only have the utmost THANKS and RESPECT for DR CARNES, STAFF AND ERIC.!!!!!!!!!!!”


Specialists in Companion Animal Neurology by Lorena R.

Our dog, Gufo, had been having body tremors for a few weeks prior to our visit with SCAN. We drove all the way from Tampa to Sarasota (1.5 hrs each way), after doing research on this business that was recommended to us by Gufo’s primary doctor. As soon as you walk in, you know that they were going to treat your pet as a member of your family, but Dr. James Cook really surprised us when he walked into the room. He started talking to Gufo as we do, calling him boo and baby and treating him as if he were his own. It really was a fantastic experience. This doctor does not want you to spend your money necessarily. He told us that he believed gufo either had a movement disorder or a complex partial seizure. He said that an MRI was on the table, but he does not think that is it necessary. We decided against the MRI and Dr. Cook prescribed him levetiracetam and even told us that we can visit our local costco pharmacy (even without a membership) to get the medication at a much lower price than at CVS or Walgreens. We are extremely satisfied with Gufo’s care. He has not had any tremors since we first gave him the medication yesterday. Thank you so much Dr. Cook and all of the wonderful staff on your team.

Response from the owner:

Lorena,

We are thrilled to hear how well your baby Gufo is doing. Thank you for taking the time to share your experience at SCAN-Sarasota, and for your 5-Star Google Review. Dr. Cook, and our entire team, work hard to make sure we provide the best possible care for our furry patients and their parents. We know caring for a sick loved one can be a particularly stressful time – in many ways. Our goal at SCAN is to provide exceptional care while also making practical diagnostic and treatment recommendations for our patients; in doing so, we are happy to pass on cost-saving ideas to our pet parents! It’s nice to hear that we were able to do just that for you! Thank you again for your review of SCAN-Sarasota!


Specialists in Companion Animal Neurology by Carol L.

A couple of weeks before Christmas 2017, Hank, our 10 yr. old Cocker spaniel was in a lot of pain. Our vet referred us to SCAN. On 1/2/18 Hank was seen by Dr. Cook, had an MRI immediately, and was found to have a herniated disc. Dr. Cook did surgery that afternoon. The staff called us before and after Hank’s surgery to advise that everything was going well. We brought him home the following day. Today, 3/28/18, the only problem with Hank is that he has to be reminded he’s 10, not 2. Dr. Cook and the SCAN staff were caring, efficient, attentive and VERY skilled. We feel fortunate and grateful, as does Hank. Highly recommend.

Response from the owner:

Carol –
Thank you for taking the time to recommend SCAN-Sarasota, and for your 5-Star Google Review. We look forward to personally sharing your feedback with Dr. Cook and our entire team. We are glad to hear that our constant communication during this stressful time, made your experience a positive one. Most importantly, we are thrilled to hear that Hank is doing so well! His spirit is contagious and we look forward to continued updates on his progress. Thanks again for your review!


Specialists in Companion Animal Neurology by Lynn M.

Had to make an unscheduled visit to SCAN with our dachshund Chance. Dr. Cook and his staff were welcoming, compassionate and professional. The results were exactly what we had hoped for. Chance was feeling better the next morning when we picked him up after surgery and has been improving each day. Thank you so very much Dr. Cook and staff for the wonderful experience. Will never forget you all! Have already recommended your services. Keep on doing what you do best for our pets!

Response from the owner:

Thank you for taking the time to share Chance’s experience with Dr. Cook and SCAN-Sarasota. We know how hard it was to see your sweet Chance in pain. Hearing that your experience was a welcoming one, and that our compassionate staff made this challenging time better for you both, is extremely important to us. We are grateful for your commendation and hope you know how very much we appreciate your 5-Star Review! Please stay in touch and keep us informed as to Chance’s continued improvement!


Specialists in Companion Animal Neurology by Stephanie M.

1 of our 7 year old Golden Retrievers started having seizures in the fall. Eventually our vet told us about Dr. Carnes & SCAN. We ended up getting an MRI & she had a tumor on her brain. We are very fortunate that it was small enough, & located on the top of the brain, that operating was a possibility. My husband & I met with Dr. Carnes & the staff at SCAN & we were blown away by the amazing knowledge they all had, & every single staff member was so friendly & so loving to our golden. They even welcomed her brother with open arms when he went along to the appointment. Surgery was done Nov. 30,2017 & our sweet girl is doing amazing. We are so grateful to Dr. Carnes & all at SCAN for taking such great care of her. Without the care & expertise at SCAN we would not have had much longer with our girl. Now she is totally back to herself & we look forward to many more years with her.

Response from the owner:

Such fabulous news to hear how your sweet Tangee is doing and that she is herself again! Your 5-Star Review means the world to us and we will be sure to share your feedback with Dr. Carnes and our entire staff here at SCAN-Sarasota. Due to our investment in leading technology, we were able to accurately diagnose Tangee’s tumor and perform her life-saving brain surgery. Knowing that Tangee is back to her excellent quality of life and is seizure-free, warms our hearts. Again, we thank you for sharing your story and for your 5-Star Review.


Specialists in Companion Animal Neurology by Michelle O.

Our little boy, Alfie, started having neck issues. Took him to our veterinarian in Venice who referred us to SCAN. Found it very easy to schedule an appointment and were able to obtain an appointment for March 12. We met with Dr. Cook who indicated that Alfie, indeed, was experiencing pain in his neck region. We left Alfie at SCAN and returned home. Both my husband and I were apprehensive about Alfie having surgery but we felt he was in good hands.

We were very impressed with the care and attention that Dr. Cook and his wonderful staff gave to Alfie. He scheduled an MRI and operated on him for a herniated disc at 7:30 pm. Both his staff and Dr. Cook keep us informed of how Alfie was doing — both prior to and after the surgery. We were able to take Alfie home on Tuesday, March 13 and are so pleased to have him home with us.

Neither my husband or I can say enough good things about Dr. Cook and his staff — from the receptionist, Cindy, to the nurses and Dr. Cook. They were so professional and efficient AND kept us informed which is very important to both us.

Alfie is doing very well and is happy to be home. Would highly recommend Dr. Cook and his staff to anyone whose pet needs care and/or surgery. We are so happy to have such an efficient pet neurology team in our region! Thank you!

Response from the owner:

Michelle,
Thank you so much for taking the time to share your experience at SCAN-Sarasota in such great detail. Your 5-Star Review is much appreciated, and we have shared your kind words with our entire team. We truly are a family here at SCAN, and each and every member of our team was just as concerned for your Alfie as you and your husband were. Knowing that he is doing so well, and that your experience was nothing but exceptional, means everything to us. Thank you again from all of us here at SCAN-Sarasota!


Specialists in Companion Animal Neurology by Shauna M.

I am so thankful for Dr. Carnes and her staff at SCAN. I brought my dog to 4 vets over the course of 2 weeks and not one knew what was wrong with her. We were finally referred to SCAN and thank god we were because my dog was almost not able to walk due to a herniated disk that we didn’t know about. Dr. Carnes performed surgery same day as our appointment and we got our dog back the next day. She called us every step of the way, from the MRI to the end of the surgery. Our dog was almost 100% better even the day after her surgery. She has no pain anymore thanks to Dr. Carnes. I can’t even begin to express my gratitude to Dr. Carnes for helping my dog. Truly an amazing person as well as the staff that helped.

Response from the owner:

We are so happy to have received your 5-Star Review for Dr. Carnes and our entire team here at SCAN-Sarasota. Hearing how well your Kashi is doing makes us all very happy; it’s moments like this that our entire team lives for. Our work is our passion and our team treats each of their patients as if they were their own pet. Our reward is seeing our patients return to excellent quality of life! Thank you so much for sharing your experience with us. We’ll make sure to pass along your feedback.


Specialists in Companion Animal Neurology by John H.

Dr Carnes is very good.

Response from the owner:

Mr. Heuser –

We thank you for your 5-Star Google Review. Knowing that you are so happy with the care you have received from Dr. Carnes means so much to us. We appreciate your feedback.


Specialists in Companion Animal Neurology by Lauren B.

My Boston Terrier Wilbur had a ruptured cervical disc. Wilbur was in extreme pain. We tried medicine to no avail. Dr. Cook performed a surgical procedure to remove the burst disc material. Wilbur was 85% better on the day of surgery and went home the same day. Two weeks later Wilbur is 100% recovered. So happy with Dr. Cook and the staff at SCAN. Great people. I truly home your dog (or other) animal never needs a neurologist but if they do you can’t go wrong with SCAN.

Response from the owner:

Lauren,

On behalf of Dr. Cook and our entire staff at SCAN Sarasota, we thank you for your 5-Star Review. It is certainly wonderful to hear that Wilbur is doing so well and, that you are so very happy with your experience. Getting our patients out of pain and restoring good quality of life is one of the most rewarding things we do at SCAN. We look forward to hearing about Wilbur’s progress in the future. Thank you again for your review.


Specialists in Companion Animal Neurology by Marianne B.

I took my Maltese to SCAN for an MRI when my regular vet could see nothing on the X-ray that was causing his sudden paralysis. Dr. Cook did surgery to repair the large disk herniation. He is walking and getting stronger every day. The surgery was costly but you can’t put a price on the pets that you love. Thank you so very much for taking care of him. I would highly recommend Dr. Cook and the staff at SCAN.

Response from the owner:

Marianne,
Thank you so much for your 5-Star Review! Dr. Cook, and our entire team here at SCAN-Sarasota, are elated to hear just how well your sweet Gordon is doing! As you know, our on-site, high-field MRI, and state-of-the-art diagnostics, are key for us to accurately diagnose and treat your pet. We thank you for giving us the opportunity to drastically improve Gordon’s quality of life. He is truly a special boy!


Specialists in Companion Animal Neurology by Patricia J.

Wonderful Veterinarian. Staff was awesome. Could not have found more compassionate people. Charges were significantly less then expected. The Veterinarian that was there at the time is opening a new office in Clearwater! Please take the time to check with offices.

Response from the owner:

Patricia –
Such a pleasure to hear from you, and to receive your 5-Star Google Review. It’s great to hear that Dr. Cook and our compassionate staff, coupled with our affordable pricing, made your experience the best that it could be. Whether visiting us in Sarasota, Naples, or at our soon-to-open Clearwater location, we are honored to be your choice for highly-specialized diagnostics and treatments from any of our board-certified specialists in neurology and neurosurgery. Thank you so much for your positive feedback.


Specialists in Companion Animal Neurology by Barbara P.

Dr. Cook is a miracle worker! Because of his surgical talent and compassion my dachshund Ringo is running and playing like his old self.
Thank you Dr. Cook and the great staff at SCAN.

Response from the owner:

On behalf of Dr. Cook and the entire staff at SCAN Sarasota, we thank you for your review. We’re here for you and Ringo always. Thank you again from all of us here at SCAN Sarasota.


Specialists in Companion Animal Neurology by Marilyn H.

This hospital is very clean and very professional. Cindy greets you at the front desk and also gives you updates on how your pet is doing, along with other members of the staff. Our precious Yorkie is named Sydney and all of a sudden he could not walk his legs collapsed underneath him, he is 14 years old. Like all of us I looked up symptoms and thought the worst due to his age and his condition, until I spoke with Dr. Carnes who examined our Sydney as she sat on the floor and held him and analyzed him, he was like a limp rag doll and listless. I thought for sure we would have to put him to sleep before we left. Dr. Carnes suggested we do an MRI as she did not think that he had the Fatal disease that we thought he had. We met with her and she showed us the x-rays on screen and explained that his discs were bad and gave him an 80% success rate for the surgery she would perform the next day. She performed a miracle! She is friendly she is professional and she’s an angel from heaven as our dog is walking and has quality of life again. I cannot say enough good things about the doctor, her staff, and the care and concern that she provides. Thank you from the bottom of our hearts …you put smiles on our faces again and life back into our Sydney.


Specialists in Companion Animal Neurology by Michael S.

I was very impressed with the level of compassion and professionalism we received from Dr. Carnes and her staff. When we arrived with Blu they were very quick to assist us in getting him out of the car, and to perform the initial assessment of his injury. The Dr. (and someone from her staff ) sat on the floor with us, assessing and interacting with Blu making him, and us more relaxed during a very stressful and emotional situation. We knew at this point he was in very good hands. EVERYONE we came into contact with at this office was friendly and seemed to genuinely care, they provided open and honest communications, patiently answered our questions, and most important treated Blu with love and compassion.. I would highly recommend this office.

Response from the owner:

Dear Mr. Sainola,
We are delighted to hear that your experience at SCAN was such a positive one. Even though you describe Blu’s injury as a stressful and emotional time for your family, Dr. Carnes and our entire staff take great pride in knowing that we were able to not only assess Blu’s situation quickly, but that our honest and open communication exceeded your expectations. We love your Blu and we are honored to have been able to treat him. Thank you!


Specialists in Companion Animal Neurology by Dan J.

Lilly was in excruciating pain when we arrived at his office. The next day we picked up a dog having no pain. She was almost like her old self

Response from the owner:

Mr. Jones,
Thank you for reviewing us on Google. We’re so happy to hear that Lilly is doing so well, and that your experience at SCAN was such a positive one. Again, we thank you!


Specialists in Companion Animal Neurology by Melissa F.

Upon arrival I was greeted by Cindy who was very upbeat, kind and helpful. I was taken back to an exam room by Justin, who did Vinny’s intake. I was then told that Dr. Carnes would be in to see me. I had scheduled the appointment with a different Dr. so I was a little caught off guard. I now believe Vinny’s and my guardian angel stepped in, and placed Dr. Carnes with us.
Dr. Carnes was/is AMAZING!! Caring and supportive of both Vinny and I. She performed a miracle and my sweet boy is walking once again. I cannot say enough good things about her. She or her staff kept me constantly informed on what was happening and how he was doing.

It was a very long procedure and her staff did a wonderful job of making sure I was comfortable. Cindy offered me her lunch! Another staff member offered to pick something up for me while she was out.

The gratitude I have in my heart for Dr. Carnes and her staff is beyond words. Five stars is NOT enough!!!!


Specialists in Companion Animal Neurology by Allan G.

The care and compassion of the SCAN team is amazing. They saved our dogs life and allowed her to continue to live a wonderful life.


Specialists in Companion Animal Neurology by Becca F.

The neurologist is wonderful, and he went out of his way to visit my pooch at the nearby ER place. Pooch was referred to the neurologist while he was in the ER. Even my pooch loved him, and was very comfortable with his demeanor.

Pooch is now on anti-seizure meds, and is doing fine.


Specialists in Companion Animal Neurology09/28/2016 by Susan

“Our little Pomeranian, Lefty, went from being an overly active 4 year old to not being able to walk, stand or lift his head – in just 2 days. Upon the recommendation of our vet, we took Lefty to the doctor and SCAN. After an exam and MRI, the doctor discovered that Lefty had Granulomatous meningoencephalitis, or GME, ( an inflammatory autoimmune disease of the central nervous system) and quickly started him on a treatment plan. After two nights, Lefty was able to come home and within just a few days, he was able to walk and stand again. I’m fairly certain that without the doctor and SCAN, Lefty would not be here today. (Our vet later said that she has only sent the doctor 2 dogs that she was not sure would make it. Lefty was one of them.) The doctor and the staff at SCAN are so compassionate and caring. We can’t say enough wonderful things about them and highly recommend them. We are so lucky to have SCAN  in our area!!”


Specialists in Companion Animal Neurology09/28/2016 by Betty H.

“The doctor and all his staff are the most compassionate people. Our beloved Bengy was suffering greatly when we brought him in for an MRI. The doctor was so thorough but sadly found a peripheral nerve sheath tumor with infiltration into Bengy’s spinal column.While still under anesthesia my husband and I made the decision to let him just keep sleeping. It was a critical decision but one of love for our baby boy…our “Darlin Angel” (we’re Southeners). Then they sent Bengy to My Pet Angel for cremation but it was much more for us…beautiful box for ashes,paw print,gold plate engraved name plate,a book on grieving and a death certificate. Most of all today we received the most beautiful sympathy card from the doctor and all the staff with each one expressing their feelings on Bengy. My husband and I cried over the thoughtfulness. We are grieving but we have a lifetime of memories with Bengy packed in those 6 short years and a love for the doctor and his staff.”


Specialists in Companion Animal Neurology09/28/2016 by Becca F.

“The neurologist is wonderful, and he went out of his way to visit my pooch at the nearby ER place. Pooch was referred to the neurologist while he was in the ER. Even my pooch loved him, and was very comfortable with his demeanor.

Pooch is now on anti-seizure meds, and is doing fine.”


Specialists in Companion Animal Neurology09/28/2016 by Judy T.

“Our dog, Snickers, has received excellent care from the staff and the doctor. We were referred to SCAN by our vet several weeks ago after our little Yorkie developed a form of idiopathic vestibular disease. The doctor spent over an hour with us in this diagnostic session to describe in detail all the possible causes as well as creating detailed drawings to explain what was happening to Snickers. The entire staff has been very caring and friendly. It was comforting to know that our pup is in such good hands. We wish these immediate symptoms were the only problem, but our little guy has additional health issues going on, so we have become frequent “guests” at this center so that the doctor monitor Snickers.
We will be forever grateful to the staff and the doctor for the quality of care they offer, and would highly recommend SCAN to any dog owner who is in need of neurological services for their pet.”


Specialists in Companion Animal Neurology09/28/2016 by Beth

“We are very appreciative of the doctor and his staff for finally figuring out what was causing our 110 lb labradoodle, Shamus, to limp. Only an MRI was able to pinpoint the cause of his discomfort and allow us to make a plan to get him back to his old self! The doctor took the time to explain all his findings and what our options were moving forward. Shamus, our “Gentle Giant” is very wary of new people, but the doctor immediately sat down on the floor with him, at his level, and befriended him. He is only the second Dr. EVER to do that and it immediately defuses Shamus’ anxiety and allows his owners to relax, as well! We highly recommend SCAN for your four-legged members of the family!”


Specialists in Companion Animal Neurology09/28/2016 by Kayla R.

“My dachshund, Bubba, jumped off our couch one day and we heard a yelp from him and right after that we could tell something was not right!
A few hours passed, he was sleeping, and when he woke and tried to walk, he was almost completely paralyzed from about half his back, down. Both legs dragged and he could not walk on his back legs at all. We took him to an over night vets office, where they took x-rays and said everything looked fine and gave him some anti-inflammatory and pain meds and said he should be better in a few days.
He did not get better at all, so i took him a few days later to my mother-n-laws vet (mine was closed that day) and she looked him over, let him walk and instantly said he has deeper issues and most likely needed some kind of surgery (back surgery). She referred the doctor and is staff and said that his office was actually closed but him and his staff would be willing to come in to help and get him taken care of asap. We live in Lutz, so it was a pretty far drive, but i appreciated that they would come in on such short notice.
Myself, My husband and grandfather drove down there at 8 o’clock at night and they were there waiting with smiles on their faces!
Marley walked us to our room, asked if we needed anything and was as sweet as she could be. The doctor came in and first thing he did was sit on the floor with Bubba, and played with him and let him sniff him to get used o him! I was instantly impressed! You could 100% tell he had compassion and truly loved his job and animals!! He walked us through the whole process, gave us statistics on his other patients and told us every single thing we needed to know!
I think i asked the same questions about 100 times haha and he was never got annoyed or mad, he very patiently answered them all!
I then left him with the staff and they were going to take some x-rays and mris and call us with the results before they started any surgery! They called us before we even made it back to Tampa and said he had 2 ruptured discs in his back and needed the back surgery right away! We agreed and they took him right in for surgery at 11 o’clock at night! They called the next morning and stated he did great in surgery and is now in recovery resting and we could pick him up later that night! He looked so much better when we got there, he was even walking before we left the drs office! I WAS IN TEARS!!!!!
We brought him home and over the next few weeks he got stronger and stronger!

Today, almost 8 months after surgery, he is at about 92-95% back to normal, which is exactly what the doctor stated when we first came in.
He runs, jumps, plays. Its almost as if he never had surgery. His scar is even almost 100% disappeared!

I am BEYOND SATISFIED with the doctor and his whole staff! Taking my dog (who is like my son) to the doctor and his staff was truly the BEST DECISION I HAVE EVER MADE!!

THANK YOU DOCTORS AND STAFF FOR GIVING ME BACK MY PRECIOUS BABY!”