If and when you need a neurologist for your pet, it is never fun, but the people at SCAN make it as pleasant as possible. From the receptionist at the front desk to the assistants and doctors, we could not ask for more. The office is spotless, the staff is caring, the doctors are knowledgeable and involved. Their care of and treatment for our little puppy is always comprehensive, and we've never felt rushed nor treated like an indiscriminate number. Billing is upfront and easy to understand. We will never go anywhere else.
All I can say is miracle worker and THANK YOU!! We cannot express our gratitude enough for helping our Bella. Bella was admitted to the ER on a Friday night with excruciating back pain. Her appointment with Scan, was not until that Tuesday.. Dr. Carnes came in the next morning to repair Bella's two slipped disks. We are two weeks post surgery and I am amazed at how great Bella is doing! She is walking on her own. sitting and standing and a very happy girl. She has some work to do but I know, she will get there. Honestly, as bad as she was, I wasn't sure she was fixable. However, Dr. Carnes at SCAN proved me wrong. Thank you so much for what you do! Paul, Chris and Bella ;-)
I cannot recommend this office enough. They were amazing with my kitty for his MRI and CSF tap. The entire staff was courteous, professional, and caring. They showed my furbaby love and compassion that was above and beyond. When I came to pick him up after his tests, the staff occupied my 1.5 year old son, so Dr. Cook could explain his findings to me in detail without my attention being drawn away by my toddler. I was so impressed by this office, and I highly recommend them to anyone.
Dr. Cook performed a high risk operation on my 14 year old pug and the results were amazing. She could barely walk when I brought her in and now she is running around like a normal dog. I couldn't recommend them more highly.