If and when you need a neurologist for your pet, it is never fun, but the people at SCAN make it as pleasant as possible. From the receptionist at the front desk to the assistants and doctors, we could not ask for more. The office is spotless, the staff is caring, the doctors are knowledgeable and involved. Their care of and treatment for our little puppy is always comprehensive, and we've never felt rushed nor treated like an indiscriminate number. Billing is upfront and easy to understand. We will never go anywhere else.