If and when you need a neurologist for your pet, it is never fun, but the people at SCAN make it as pleasant as possible. From the receptionist at the front desk to the assistants and doctors, we could not ask for more. The office is spotless, the staff is caring, the doctors are knowledgeable and involved. Their care of and treatment for our little puppy is always comprehensive, and we've never felt rushed nor treated like an indiscriminate number. Billing is upfront and easy to understand. We will never go anywhere else.
Our beautiful sheltie was having numerous seizures due to a benign tumor in her brain. Dr. Carnes did an amazing job removing it. She’s a brilliant surgeon. Our community is extremely fortunate to have such a talent and intellect helping our furry loved ones. Her “bedside” manner is so refreshing and comforting. I would highly recommend Dr. Carnes. A true professional!!!!
I just want everyone to know how wonderful Dr. Jim Cook was to my little Maltese, Frosty!!!He saved my little boys’ life! We brought Frosty in because he lost control of his back legs from Injuring his back.Dr. Cook reassured us that the surgery would help Frosty. He operated that night and Frosty was able to walk out of SCAN the next afternoon! Amazing doctor and very caring staff. They treated us extremely well.I don’t believe there is more qualified clinic to care for your pet.Thank you for everything we will never forget what you did for us.
I have to say it is quite obvious Dr. Cook loves his line of work. We have been chasing an answer for our girl's issue and behavior changes for over 2 months.At first it was thought to be an UTI, then Addison's disease. But for over 2 YEARS we have questioned every vet about her head shaking and how it went from occasionally to frequently. We also questioned a rattling in the top of her head Though Dr. Cook had no idea about the head shaking, he did diagnose the rattling as being the cause of her plates not being closed . After talking mainly with my daughter, because I was indisposed, I asked if I could ask more questions. Also she and I have brain issues. He was so very busy, but as soon as he was able, he sat with us and answered many questions he had already answered. From the darling lady at the front desk to the techs and Dr. Cook, 5 stars is well deserved at this point